In line with the new GDPR regulations, we would like to reassure you that any information we have about you is kept securely.
The information we need to hold on our practice management system is:
- the scanned medical history form which is given to all our patients, which includes your name, contact details and date of birth plus the information you give us regarding your health
- information that your referring dentist may have sent us about you including x-rays
- information that other medical practitioners may have given which is relevant to your dental treatment
Our practice management system records the treatment that has been carried out for you since your first visit, and any future treatment that is planned. It also stores information about the fees you have paid, and the dates on which you have had appointments.
The only instances in which your details would be shared would be to give necessary information (with your permission) to other dentists (or doctors) should it be necessary to refer you for an opinion or treatment elsewhere.
We do not store any bank details. Credit card transaction slips are stored securely for a limited period of time.
Unlike some other types of organisations, we do not collect information about our patients in any other ways – it is limited to what you and your dentist and / or doctor have supplied.
You have our promise that the information we have about you is secure. Should you (and only you) want access to it for any reason just let us know.